This Privacy Policy governs the manner in which Bhumi Itech Private Limited collects, uses, maintains, and discloses information collected from users (hereinafter referred to as ‘Users’) of the www.bhumiitech.com website (hereinafter referred to as the ‘Website’). This Privacy Policy applies to the Website and all products and services offered by Bhumi Itech Private Limited.

This Cancellation & Refund Policy (‘Policy’) applies to all users (‘Users,’ ‘You,’ or ‘Your’) of the online educational B to C platform (‘Platform’) operated by Bhumi iTech Private Limited (‘Bhumi iTech’), registered in India. By using the Platform, you agree to abide by the terms of this Policy.

1. Cancellation of Courses

1.1 User Initiated Cancellations:

Users have the right to cancel their enrolment in a course on the Platform, subject to the following conditions:

 Cancellations must be requested within [specific time frame, e.g., 7 days] from the date of enrolment.

 The cancellation request should be submitted through the Platform’s designated cancellation process.

 A processing fee of [7%] will be deducted from the refund amount.

1.2 Bhumi iTech Initiated Cancellations:

In certain cases, Bhumi iTech may need to cancel a course due to unforeseen circumstances, such as insufficient enrolments, technical issues, or instructor unavailability. In such cases, the following steps will be taken:

 Bhumi iTech will notify enrolled users of the cancellation and provide reasons for the cancellation.

 Users will be offered the option to transfer to an alternative course or receive a full refund.

2. Refund Policy

2.1 Refund Eligibility:

Refunds will be processed in accordance with the following conditions:

 Refund requests must be made within [specific time frame, e.g., 30 days] from the date of course cancellation or enrolment, as applicable.

 Refund requests should be submitted through the Platform’s designated refund request process.

2.2 Refund Amount:

 If a user cancels their enrolment within the stipulated cancellation period, a refund will be processed after deducting the processing fee mentioned in section 1.1.

 If Bhumi iTech cancels a course, users will receive a full refund.

 Refunds will be processed in the same form of payment used for the original transaction.

2.3 Refund Processing:

 Refunds will be processed within [specific time frame, e.g., 15 days] from the date of receiving a valid refund request.

 Users will be notified via email once the refund is initiated, and the refund process is underway.

3. Dispute Resolution

3.1 User Concerns:

If you have any concerns or disputes regarding cancellations or refunds, please contact our customer support. We are committed to resolving any issues promptly and fairly.

3.2 Legal Recourse:

In case of unresolved disputes, you may consider seeking legal remedies in accordance with applicable laws in India.

4. Changes to Policy

4.1 Policy Updates:

Bhumi iTech reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes to the Policy will be posted on the Platform, and the revised Policy will be effective immediately upon posting.

5. Contact Us

If you have any questions or require further information about our Cancellation & Refund Policy, please contact us at:

Bhumi Itech Private Limited

Address: #521, 5th Floor, City Centre, Sector-12, Dwarka, New Delhi-110075, India

Email: info@bhumiitech.com

Phone: +91 9968307341

This Policy was last updated on 01 August 2023